How Consumers Read and Use Online Reviews

A negative review doesn’t have to kill you. Consumers are 12 times more likely to trust reviews from other shoppers than descriptions that come from the company itself, according to Websitebuilder.org, which has produced an infographic on how consumers read and use online review sites. Among Millennials—core customers at most dance stores—68 percent trust onlineMore »

Message Board

Pass It On! So many storeowners we’ve talked to have benefited from having a mentor, including the free mentoring services at Service Corps of Retired Executives (SCORE), the nonprofit association partnered with the Small Business Administration. But what about being a mentor? For National Volunteer Month this April, SCORE volunteer Jeanne Rossomme, owner of RoadMapMore »

Square Launches New Retail POS

More Features for Power Users For the first time, Square has launched a point-of-sale system designed specifically for retailers, whether you have one store or several. While stores have always been able to use a Square reader and its basic mobile app, the new Square for Retail (squareup.com/pos/retail) has more robust retail-specific features: better barcodeMore »

Message Board

Gaynor Minden has introduced two new “nude” colors for its satin pointe shoes—cappuccino and espresso—and the company has been getting enthusiastic and appreciative feedback. As Annellyse Munroe, Ailey II alum, wrote: “Now—because the color of my Gaynors complements my skin tone—I no longer have to dye my shoes.” Not having to spend time on theMore »