People’s Shopping Habits—A Moving Target

RETAILERS AND CONSUMERS SOMETIMES HAVE A DISCONNECT, THIS STUDY REVEALS. Consumers’ expectations about their shopping experiences are shifting faster than ever, finds a new study—and retailers aren’t always keeping up. The study, from Oracle NetSuite in partnership with Wakefield Research and Bob Phibbs, the Retail Doctor, polled 1,200 consumers and 400 executives at $10-million toMore »

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SUMMER CHECKLIST Worried that your customers will take a vacation—from shopping—this summer? Check out this issue’s ideas for combatting any slump and boosting sales. Stock the shelves with activewear dancers will love. Tune up your merchandise mix with fashion-forward picks from smaller vendors. Draw customers into your store with sales that are more like  funMore »

Is There Any Upside to the Amazon Effect?

TIPS FOR SMALL RETAILERS The Amazon Effect—the way the online megaseller has disrupted retail and changed shoppers’ behavior and expectations—is usually seen as a bad thing for small retailers. But BigCommerce’s 2018 Omnichannel Buying Report reveals a more nuanced picture and pinpoints factors that savvy brick-and-mortar retailers can play to their advantage. Convenience, rather thanMore »