Who is your best business ally? With increasing competition from online discounters and studios that sell apparel directly to students, many independent dance retailers are finding that their strongest partners are fellow dance storeowners. In “Making Connections” (page 24), we speak with several dance storeowners who have discovered the value of connecting with other retailers. These retailers turn to one another for advice and guidance, to brainstorm new business ideas and, on rare occasions, to help one another fulfill customer requests. Read their stories and get inspired to strengthen your own connections throughout the industry.
Speaking of relationships, this time of year is ideal for connecting with local school groups to lay the foundation for the coming year of performance-related sales. From high school dance teams to musical theater departments at local universities, it’s crucial to position your store to capture sales opportunities that exist beyond the local studio scene. Turn to Seen & Heard (page 36) to learn how five veteran dance storeowners cater to local school groups.
Finally, you won’t want to miss our feature on pointe shoe fittings (page 22). Every retailer understands the value in providing a memorable first pointe shoe fitting experience, but this month we’re exploring how to create valuable fitting experiences for seasoned pointe dancers. Giving these savvy customers the level of service they want and need will keep them returning to your store for all of their dance footwear needs.
The race to back-to-school season has begun. Are you ready to serve the gaggle of dancers who will soon descend upon your store in search of the apparel, shoes and accessories they’ll need to return to the studio? We’re here to help.
First, you’ll want to arm yourself with the latest dress-code information from your local studio partners. What Dancers Want (page 38) shares insight from several studio owners about how they’d like to be treated by local dance merchants during the back-to-school season. From valued services to preferred communication tactics, these dance professionals detail how they want local storeowners to manage and facilitate dress-code requirements for their students.
Once you know what you’ll need, don’t wait too long to restock your store. To make the ordering process easier, we’ve compiled the latest deadlines and incentive information from more than 30 manufacturers. Refer to our chart on page 20 before placing your seasonal orders.
Finally, the period running up to back-to-school season is an ideal time to make sure your store is equipped to meet as many of your customers’ needs as possible. Dance retailers have the opportunity to provide (and charge for) several unique services that can improve customers’ overall shopping experience and strengthen a store’s brand identity. “Beyond the Leotard and Pointe Shoes” (page 24) showcases several dance stores that are selling unique, valuable services. After all, product selection is just one way that brick-and-mortar retailers can differentiate themselves in today’s extra competitive marketplace.
Spring has sprung, which means it’s time to start looking ahead to summer! Without the right kind of planning, the post-recital/pre–back-to-school season can be a slow time for dance retailers. But with some creativity, you can keep customers streaming through your doors all summer long. This issue is designed to help you figure out how to make that happen.
First, you’ll want to make sure that your store is positioned to provide customers everything they’ll need for summer camps and intensives. “Heat Wave” (page 18) offers fresh looks for dancers headed to summer programs, and “Legs for Days” (page 14) is filled with shorts that will suit dancers of every style. For even more ideas, read “Summer Stock” (page 30) for feedback from four ballet academy students about the products and accessories they need to survive while they’re away at summer intensives.
Once your intensives game plan is in place, start thinking about how you’ll draw other customers to your store this summer. For inspiration, turn to Seen & Heard (page 28), which shares feedback from several creative retailers on the sales, promotions and other inventive techniques they use to boost summertime sales.
Wishing you a successful summer!
Thank heaven for little girls! The preschool dance apparel category represents an evergreen source of “fresh starts” for dance retailers. Every year a new group of tiny dancers streams into your store seeking the gear they need to attend their first dance classes, which means that every year you get a new chance to make a positive first impression on a fresh bunch of customers and their parents. In short, the preschool market is a gift that keeps on giving.
This issue is designed to help you cater to your youngest, most impressionable customers. To begin, turn to “Petite Primas” (page 16) for a peek at some of the latest tot apparel on the market. Stock up on these must-have items to keep your assortment feeling fresh. Then, turn to Seen and Heard (page 34) to learn how several veteran retailers are going above and beyond to court preschool customers. From engaging special events to unique customer service practices designed to make every young customer feel like a princess, you’re sure to find inspiration that will help you fine-tune your own approach to dealing with tiny dancers.
Finally, don’t miss this month’s Ask Leslie (page 32). She offers practical design tips and tricks to ensure that your store feels as welcoming as possible to young shoppers and their parents.
With the right strategy, you’ll be able to establish yourself right away as an irreplaceable source of the products and insider info dancers need to navigate the local studio scene. After all, if you can connect with these shoppers early on, you’ll gain customers for life.
Talk to me! What’s your strategy for appealing to young dancers? How do you create unforgettable shopping experiences for your smallest customers? E-mail me at firstname.lastname@example.org to share your ideas.
As studio dancers around the country rehearse for spring performances, it’s time to prepare your store for recital season. Dancers and their parents are busier than ever, so this is the perfect opportunity to remind customers that you make their lives easier by providing, at a moment’s notice, all the dance apparel, shoes and accessories they need.
To get in gear, you’ll need to stock up on tights and shoes, of course, but you’ll also want to be prepared for potential last-minute costume sales opportunities. In “Showstopping Styles” (page 18), we feature 14 pieces that serve dancers well in class and onstage. “Perfect Presents for Performers” (page 14) gives a glimpse at postperformance gifts to delight every type of dancer. And don’t forget to check out What Dancers Want (page 38) for an insider’s look at the items seasoned studio dancers say they simply can’t live without on a recital weekend.
Once you’ve replenished your stockroom, begin strategizing about how you’ll drive sales this spring. Turn to Seen and Heard (page 36) to see how six veteran dance retailers go above and beyond to anticipate customers’ recital season needs. From creating special displays to boost performance undergarment sales to working with local studios to compile detailed lists of accessory requirements for each of their routines, there are plenty of inspirational ideas that should spur your own creativity.
Talk to me! What’s your recital season sales strategy? What steps will you take to get customers streaming through your doors during this spring performance season? E-mail me at email@example.com to share your plans.
Happy New Year! We hope you had a successful holiday season and you’re feeling energized and ready to take your business to new heights in 2015. DRN has all the tools you need
to start off the year on the right foot.
First, turn to page 18 for our annual ordering guide. This handy package is filled with key ordering deadlines and incentive information from more than 30 dance apparel, shoe and accessory manufacturers. Plus, it offers insights from several leading vendors about the dancewear trends that are expected to hit it big in 2015.
Once your ordering plans are in place, take a moment to think about the big picture. What are your major goals for 2015? Where do you hope to take your business? For inspiration, read “Retail Resolutions” (page 34) to discover how several dance retailers plan to grow and strengthen their businesses in the coming year.
Finally, don’t miss “Instagram Ideas” (page 22). We already know that a picture is worth a thousand words, but as this social-media platform continues to grow in popularity, it’s becoming clear that pictures can be worth money, too. We showcase how several dance stores are using this visual medium to capture customers’ attention and get them into their stores.
Talk to me! What’s your New Year’s resolution?
For example, are you planning to add a new product category to your store, expand your website or add more studio visits to your calendar? Whatever it is, I’d love to hear about it. E-mail me at firstname.lastname@example.org to tell me your business goals for 2015!
Dance Retailer News is always reminding readers how important it is to keep their stores looking fresh. This month, we’re taking our own advice. Welcome to the new and improved DRN! We hope you’ll agree that our cleaner, more sophisticated design is an adequate reflection of the increasingly savvy manner in which you navigate today’s marketplace.
Speaking of savvy, you’ll be particularly impressed with the storeowner featured in this month’s Retailer Spotlight. Though she’s only 27 years old, Josephine Lee, owner of Dancer’s Choice in Irvine, CA, has already created a destination brick-and-mortar shop and established herself as a pointe shoe fitting expert (dancers have traveled from Hawaii, Arizona and several other far-flung locales just to buy shoes from her). She has even parlayed her reputation into a second successful business: The Pointe Shop by Dancer’s Choice, a mobile pointe shoe fitting service that she launched earlier this year. Best of all, next month she’ll introduce a certification program to teach her fitting techniques to other independent dance retailers throughout the U.S. If Lee is representative of the next generation of retailers who will lead this industry, we should be in good hands. Turn to page 22 to read all about her business. Wishing you a month filled with innovation and inspiration!
First came the food trucks, then came the mobile fashion boutiques. Now, we have the mobile dance boutique. Launched this summer, Micki Samson’s dance-store-on-wheels is the latest embodiment of the entrepreneurial spirit that keeps our small-but-mighty industry thriving.
Samson, owner of The Dance Shop in Altoona, PA, since 2004, isn’t giving up on brick-and-mortar retail. Her 3,200-square-foot store is going strong. (Read all about it on page 22.) She’s using her new retrofitted box truck to bring products to potential customers wherever they happen to be—at local studios, community events and more. Samson is going above and beyond to serve her customers, and it’s paying off. When I first spoke to her about the truck in early August, just a few days after she announced it to her customers, she already had eight requests for appearances at local studios. Not too shabby.
Between competition from discount websites and services that allow studios to sell apparel and shoes directly to students—not to mention the still recovering economy—traditional dance retailers are facing many obstacles right now. But it’s encouraging seeing storeowners like Samson, who are rising to the challenge and finding innovative ways to keep their businesses competitive in an ever-changing environment. Bravo!
Talk to Me
What’s your primary source of competition right now? How are you staying competitive in today’s environment? I want to know! Send your thoughts to email@example.com!
To remain competitive in today’s marketplace, storeowners must strive to make a lasting impression on customers. A good place to do that is in your approach to shoe sales. Shoes are an essential profit-driving category for dance retailers, and it only makes sense to fine-tune your selling strategies. If you can provide a young dancer with a comfortable, memorable shoe-buying experience, you’ll gain a customer for life.
The key to closing a shoe sale is offering a professional fitting. It all starts with an inviting fitting area. Turn to “Superb Shoe-Fitting Areas” (page 32) for a peek inside four dance stores with attractive, functional fitting areas that keep customers coming back. Then read “Getting to the Pointe” (page 24) for expert advice from veteran retailers on creating the perfect first pointe shoe fitting. And don’t miss “What Dancers Want” (page 38), which gives feedback from experienced ballet dancers on the special touches they most appreciate during fittings.
Once you’ve updated your shoe sales strategy, turn to “Get Creative with Your Loyalty Rewards” (page 22) for innovative ideas that will take your store’s customer loyalty program to new heights. Implement these strategies to make your devoted customers feel as valued as possible.
The holiday season is often called the most wonderful time of the year, but for retailers, it’s also the busiest. The pressure to compete for shoppers’ attention is never higher than in those few bustling weeks before Christmas. And with promotions from big-box and online retailers encouraging customers to start their shopping earlier each year, independent retailers must work even harder to pull shoppers into their stores.
This issue is filled with inspirational ideas that will help you make a splash this holiday season. For example, “Seasonal Sales and Promotions” (page 22) showcases several creative techniques dance retailers have used to attract gift-hungry shoppers—from a sale designed to keep customers returning to a store multiple times in a matter of days, to a magazine-style gift guide that helped shoppers see existing inventory in fresh ways. Plus, in this month’s Seen and Heard (page 36), several veteran retailers discuss their go-to moves for pulling in foot traffic during the holidays.
Since seasonal decor is such an essential component of creating an inviting atmosphere, we’ve highlighted four dance stores that have incorporated Christmas trees into their decor. In “Creative Christmas Trees” (page 32), we offer ways these iconic holiday symbols can be both seasonally appropriate and in keeping with stores’ larger mission to promote dance-specific sales. And, on page 34, Leslie Groves offers step-by-step instructions for three wintry window arrangements.
Finally, because getting customers to visit your store is just half the battle, “Jolly Good Gifts” (page 14) features products sure to please every dancer on shoppers’ lists.
Wishing you a season filled with profit and joy,